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Friday, August 22, 2008

How to Fix: iPhone Upgrade Corrupts Outlook Address Book

After upgrading an iPhone to 2.0.x, your Outlook Address Book may be corrupt. I use the term corrupt loosely because the scanpst.exe utility will not detect the corruption. In other words, I am not exactly sure what happened to the file, but here is how I went about fixing it.

The error message I received was "The properties dialog box could not be displayed. An invalid ENTRYID was passed in." This happens when you go to Tools --> Address Book and double-click a contact.

To fix, close the address book dialog I mentioned above.

Export your contacts as a tab delimited file.



Then, click on "Contacts" in the left hand navigation.


Delete all of your contacts in there. Then, import the contacts the same as you exported them.

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